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Joining an Organization

Steps for joining an organization after receiving an invitation.

Joining via Email

  1. Open the invitation email you received

  2. Click the invitation URL in the email

  3. If not logged in, the login screen appears — log in first

  4. The invitation confirmation screen shows the organization name and the name of the person who invited you

    Invitation confirmation

  5. Click the "Join Organization" button

  6. Click "OK" in the confirmation dialog

  7. After joining, you are redirected to the dashboard

Invitation URL Expiry

Invitation URLs have an expiration date. If the link has expired, ask the organization administrator to resend the invitation.

Postponing Your Participation

Click the "Not now" button on the invitation confirmation screen to close the confirmation screen and interrupt the process.
*Note: This action does not cancel the invitation. You can still use the invitation URL to join later.
You will be redirected to the organization creation screen or the login screen.

Creating a New Organization While Invited

If you attempt to create an organization while you have a pending invitation, a notification about the invitation is displayed.
If you proceed and create a new organization, any pending invitations are automatically cancelled.

Error Reference

ErrorCauseSolution
The invitation has expiredInvitation URL has expiredAsk the administrator to resend the invitation
You are already a member of this organizationDuplicate join attemptYou are already in the organization
Invitation not foundInvalid URLCheck that you are using the correct invitation URL